Refund policy

Returns

Due to the personal and hygienic nature of fragrance and cosmetic products, we are unable to accept returns on items that have been opened or used.

However, your satisfaction remains important to us. If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery and provide clear photos of the item and packaging. Our team will review the request and assist you promptly.

Refunds

Refunds may be issued in the rare event that:

* The product arrives damaged during transit
- You received an incorrect item

Once your request is approved, the refund will be processed within 5–7 business days.

Shipping charges are non refundable.