Refund Policy

Refund Policy

Maison Lumière accepts refund or replacement requests only for damaged, defective, or incorrect products.

• Contact us within 3 days of delivery.

• An unboxing video and clear pictures are required.

• Used, opened, or damaged products cannot be returned.

• Products purchased during a sale are non-refundable.

• Delivery charges are non-refundable.

Once approved, the refund will be processed within 7 working days. Change-of-mind returns are not accepted.